FAQs

There are several ways to purchase:

1. In Person
2. Online

Please visit our Where To Buy page for more information. 

Cobb Energy Performing Arts Centre is located in northwest Atlanta at the intersection of I-75 and I-285, just 25 minutes from Hartsfield-Jackson Atlanta International Airport, and minutes from downtown and Buckhead. With its unparalleled location, the Centre offers direct interstate access, providing a smooth entrance and exit for performances and events. Need directions? Click here.

Tickets to all performances are available exclusively through the Synovus Box Office at Cobb Energy Performing Arts Centre or online at ticketmaster.com. Ticket brokers and scalper purchase tickets the same way that you can purchase them yourself, and then they generally charge exorbitant mark ups. Buying from ticket scalpers or brokers does not necessarily give you better seating or a better deal. In addition to paying much more than necessary, if there is a problem with your order, and you purchased tickets from any site other than ticketmaster.com, Cobb Energy Centre cannot help you. If you have questions about purchasing tickets please call the Synovus Box Office at 770-916-2852.

All seats are reserved (specific seat) unless indicated otherwise.

Doors to the venue open 90 minutes before a performance begins.  There are now enhanced security screenings (metal detectors) in place for every performance.  Please allow extra time to enter the venue.

Photo policies are determined on a show-by-show basis as directed by the artist and their management. It may be allowed for one show and not another. Under no circumstances are tablets or SLR cameras allowed. Videography of any kind is strictly prohibited.

Yes, the following items are prohibited at the Centre:

• Weapons of any kind (including knives)
• Oversized bags (Bags larger than 11” x 13”)
• Umbrellas
• Backpacks
• Baby car carriers and strollers 
• Outside food and beverage
• Artificial noisemakers
• Costumes that cover the head and/or face
• Balloons, balls and frisbees
• Coolers, drink containers
• Selfie sticks
• Illegal drugs
• Laser lights/pointers
• Video cameras
• Hazardous materials
• Mace pepper spray
• Shoes with wheels
• Pets (non-service)
• Posters
• Cameras, tablets or electronic devices (cell phones ok)
• Binoculars (opera glasses ok)

All sales are final.

Accessible seating is available for all prices for performances at Cobb Energy Performing Arts Centre. Seats in the mezzanine and grand tier are not ADA accessible. If you need accessible seats, you should only buy seats designated as wheelchair accessible and their companion tickets on the orchestra level. Please visit Ticketmaster.com to purchase.

Subscription packages for The Atlanta Opera are available at www.atlantaopera.org and for the Atlanta Ballet at www.atlantaballet.com

Nonsubscription tickets or single tickets for all performances at Cobb Energy Centre are available for purchase at Ticketmaster.com or the Synovus Box Office on show days.

The box office remains open on performance nights until at least 30 minutes after the stated curtain time.

Yes, click here to subscribe at no charge.

No. Cobb Energy Centre does not “own” the tickets to the performances and therefore cannot donate them. Requests for tickets must be made through the organization/promoter presenting the performance.

There are concession areas on all levels of the John A. Williams Theatre, serving a variety of beverages and food. There are no seated dining areas in the theatre lobby. Click here for a list of restaurants in the area.

Yes, Click here for a list of hotels in the area.

Cobb Energy Centre offers parking for up to 1,000 vehicles.  The on site parking rate is $15.00 per vehicle.  Credit card payment only.

All persons regardless of age must have a ticket for admission.  Some performances have restrictions or recommendations for patrons depending upon content. These will be posted on event pages as needed.